If your transaction fails, don't panic, your money will be returned to you within the stipulated time. The amount failed while making the digital payment is returned to the credit card/debit card/PPI/bank account used for the payment. If the money is not returned within the stipulated time, there is a provision of compensation.
RBI says. Be aware, be alert!
For more details give a missed call on 14440 or visit www.rbi.org.in
To give feedback, write to rblkehtahal@rbl.org.in
In case of non-receipt of money on failed transactions, you can lodge a complaint on RBI's CMS** portal
**Visit https://cms.rbi.org.in
RBI RESERVE BANK OF INDIA www.rbi.org.in
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