RBI Lokpal - File Complaint Against Bank, Fraud, Check Status Online

Reserve Bank of India- Integrated Ombudsman Scheme

Single facility for redressal of grievances against RBI regulated entities

In case of non-redressal of grievances within 30 days or satisfactory redressal by RBI regulated banks/NBFCs/system participants, you can file their grievances with the Ombudsman

• Register your complaint from anywhere, anytime

• Receive receipt of your complaint and track its actual status on the Grievance Management System (CMS)

Call 14448 for detailed information. To make a complaint, visit

RBI says... be aware, be cautious.

For more details, visit To give feedback, write to


Please note that before approaching the Ombudsman, it is mandatory to first file the complaint with the concerned Regulated Entity (RE). Only in the event of non-receipt of reply, within 30 days from the lodgement of the complaint, from the RE or if the complaint is rejected wholly or partially by the RE, the complaint can be registered with the Ombudsman

File a Complaint

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Complaint Form

Reserve Bank - Integrated Ombudsman Scheme, 2021

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